Loyalty Program
Subscriber-only
An exclusive suscriber-only loyalty program
This subscriber-only loyalty program gives you access, depending on your
status - Ivory, Silver, Gold or Platinium -, to customized services and exclusive offers.
Thanks to the loyalty card, keep within reach your access code (required to sign-in before
ordering your G7), as well as the phone numbers of the different status-dedicated service
lines.
Tailored services depending on your status
Ivory Benefits
- Ivory-dedicated customer service line, based in France, available 24/7.
- Dedicated lost & found service line.
Your lost items can be delivered back to you to the address of your choice (chargeable option).
Silver Benefits
- Silver-dedicated customer service line, based in France, available 24/7.
- Dedicated lost & found service line, return within 48 hours.
Your lost items can be delivered back to you to the address of your choice (chargeable option). - Priority upgrade to Club Affaires and Club Premium vehicles (depending on availability).
- Exclusive offers on a selection of premium French and worldwide brands (hotels, spas, gastronomy, etc.).
Gold Benefits
- Gold-dedicated customer service line, based in France, available 24/7.
- Dedicated lost & found service line, return within 48 hours.
Your lost items can be delivered back to you to the address of your choice (chargeable option). - Priority upgrade to Club Affaires and Club Premium vehicles (depending on availability).
- Exclusive offers on a selection of premium French and worldwide brands (hotels, spas, gastronomy, etc.)
- Invitation for two to private cultural events.
Platinium Benefits
- Ultra-priority Platinium-dedicated customer service line, available 24/7.
- Dedicated lost & found service line, return within 24 hours.
Your lost items can be delivered to the address of your choice (chargeable option). - Priority upgrade to Club Affaires and Club Premium vehicles.
- Exclusive offers on a selection of premium brands.
- Invitation for two to cultural events.
- On board experience customization.
- Free G7 subscription for your personal usage.
- Fast entry pass for two, to Parisian museums, available for one year.
Free rides available to all status
Collect loyalty points through each G7 ride ordered in-app (via the G7 subscriber application), online (on g7.fr), and exclusively for Gold and Platinium status, by phone. These points will allow you to earn free rides.
Partner offers
Treat yourself with the exclusive offers dedicated to our Silver, Gold and Platinium members, on a selection of premium brands, from hotels to fine restaurants, in France but also worldwide.
